Frequently asked questions

Welcome to Map Your Number's general questions and answers section. These questions and answers came from customers just like you. We hope you find them helpful and informative.

Please let us know if you encounter any problems or have suggestions. To send a comment, go to our contact page. Please use the word FAQ in your email.

If you don't find the answer to your question below, please feel free to contact us with your enquiry, we will be glad to assist!

How long does it take to register a new number?

It takes on average less than 2 minutes to complete our simple online registration form.

Is this really free?

Yes, there are no hidden charges! Until August 1st 2010 we are not charging a registration fee - saving you £10!

Is there a restriction to the amount of numbers I can apply for?

No, you may register as many numbers as you like! - Tell your friends too!

Do I get to keep the numbers?

Yes, as long as the number remains active! By this we mean that every now and then you use it..

Once I have completed the online registration how long will it take to get my number?

After we receive your request we will 'map your number' as soon as possible - if this occurs outside of working hours there may be a small delay, but we offer you a low cost 08/09 instant access number until yours arrives via email!

Why does the cost advertised sometimes change?

The cost of the call is dictated by British Telecom (BT) if their prices increase, unfortunately we have to reflect this.

How does it work?

It's simple! You provide us with the international number you wish to call and we send you a dedicated 08/09 number back that calls the number you gave us! When calling the 08/09 number from a land line you will be charged by your telephone provider on your monthly bill! That's it!

This sounds too good to be true?

Well sign up quickly before August 1st 2010 when we apply the registration fee!